To the Editor:

I faced a surprise party birthday-cake crisis, and Gates, the owner of Rickard’s Bakery, came to my rescue (after closing time, on a Sunday) in a huge way.

This is customer service at its best and is exquisitely refreshing to experience on our wonderful but (sometimes maddeningly) relaxed Island.

Kudos to a fine new business. (Doesn’t hurt that their baked goods are fresh and extraordinary.)

Ann Davis

Vineyard Haven

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