Juliette E. Fay, a seasoned manager with nearly four decades’ experience in public and private human services work, has been named executive director of Martha’s Vineyard Community Services, the Vineyard’s multi-agency social services provider for more than 50 years.Ms. Fay, who lives in Southborough but plans to move to the Island, will begin work April 1. She succeeds Julia Burgess, who has announced plans to retire. Ms. Fay will take charge of an agency that annually serves more than 6,000 people, both year-round residents and seasonal visitors, according to a press statement.
“Julie Fay brings both the understanding of the current health care world as well as of the social services needed to support changing family needs on the Island,” Victor Capoccia, president of the agency’s board of directors, said March 5. “She also has a history of collaborating with other organizations. All of these are the qualities that will lead MVCS into its next phase of service to all Islanders.”
“A community dedicated to wellness supports local access to services that are designed to help a child, an adolescent, an adult, or a family when they need assistance,” Ms. Fay said. “MVCS is an organization that provides those essential services, and the Island community supports it to an extent that can only be considered extraordinary.
“I am both excited and honored to be able to lead MVCS and to work closely with our staff, the community, and our board as we challenge each other to keep on mission, despite the dramatic changes underway in the landscape of social, behavioral health, and medical systems of care.”
Ms. Fay’s background in human services extends nearly 40 years. Most recently, she was executive vice president and chief development officer for the Mentor Network, a national human services company with annual revenue of $1.2 billion. She worked at the company for more than a decade, from 1998 until 2011, and was responsible for new business development across the country.
From 1994 to 1998, she was president and chief executive officer of Wellesley-based Charles River Health Management, a company that provided residential care for children and adolescents, and Charles River Hospital East and Charles River Hospital West, both private psychiatric hospitals.
Ms. Fay was director of business development for Massachusetts Health and Educational Facilities Authority, a public authority that raises capital for hospitals, colleges, and universities, from 1988 to 1994. Earlier in her career, she served in management positions with the Massachusetts Department of Mental Health and the Department of Youth Services. She has a bachelor’s degree in philosophy from Boston College and a master’s in public administration from Harvard University.
Ms. Fay and her husband, Bill O’Brien, have two adult children who work and live in Massachusetts. Mr. O’Brien is the executive director of the UMass Memorial Behavioral Health System and an instructor in psychiatry for UMass Medical School, Department of Psychiatry.
The search that brought Ms. Fay to Community Services was launched last May, in partnership with the Development Guild/DDI, a management consulting firm in Boston with offices in New York. The search screened hundreds of candidates. The search committee included board members, agency staff members, and non-board members of the community. The agency’s board of directors voted to approve Ms. Fay’s hiring on Feb. 21.