MVCS revamps clinical intake hours

MVCS revamps clinical intake hours

Martha’s Vineyard Community Services has reorganizedits clinical intake function at the Island Counseling Center (ICC) in order to more quickly respond to requests for counseling and medication management services, according to a press release.

As of Tuesday, the regularly scheduled hours of operation to receive telephone referrals will be from 9 am to 1 pm, Monday through Friday. Calls received within these hours will be answered immediately or returned by the end of the business day. Calls outside these hours will be returned within 24 hours. Intake forms will also be available online at mvcommunityservices.com/island-counseling-center/. Online submissions will receive a response within 24 hours, according to MVCS.

Once all required information is collected, the referral will be reviewed and scheduled for orientation and assessment. The clinical assessment will be completed in one to three sessions by a Clinical Assessment Specialist. Once completed, this person will initiate a disposition in consultation with the adult or child/adolescent clinical supervisors. Assignment to an ICC clinician or access to a suitable community-based clinician will follow.

“MVCS expects this internal change in procedure will create much more timely access to services,” MVCS said.“This reorganization is just one of multiple changes ICC is initiating to better serve the mental health needs of the Island community.”

For more information, contact Rick DeTucci, Program Director, at 508-693-7900, ext. 383, or rdetucci@mvcommunityservices.com.