Policies

Policies

Privacy Policy

The Martha’s Vineyard Times wants to make our privacy
practices clear. Highlights are provided
below; for more information please review our complete Privacy Policy.

Scope

The Martha’s Vineyard Times Privacy Policy applies to The
Martha’s Vineyard Times Web sites listed below, and
any others that display or link to this notice.

mvtimes.com

vineyardvisitor.com

MVT services such as mobile applications and mobile messaging

Where The Martha’s
Vineyard Times or one of its Web sites partners with others to provide certain
services, including as examples but not limited to the sale of photographs or offers
of coupons, policies of those
organizations will also apply and you should review those policies as well.

Information We Gather

The information we gather falls into two categories: 1)
personal information you voluntarily supply when you subscribe, order, complete
a survey, register for an online discussion, comment on a story or provide your
email address, and 2) tracking information collected as you navigate through
our sites.

Use of Information

The Martha’s Vineyard Times will not sell, rent, swap or
authorize any third party to use your email address without your permission.
This also applies to any information that personally identifies you, except as
noted immediately below. We do, however, share information about our audience
in aggregate form. For example, to assess the traffic to our sites we may want
to know how long the average reader spends on our sites or which pages or
content get the most attention.

When you make a purchase through a Martha’s Vineyard Times
service, we will collect and store your billing and credit card information.
This information will only be shared with third parties who perform tasks
required to complete the transaction (such as processing your payment).

Security Policy

mvtimes.com has partnered with Authorize.Net, a
leading payment gateway since 1996, to accept credit cards and electronic check
payments safely and securely for our customers.

The Authorize.Net Payment Gateway manages the complex
routing of sensitive customer information through the electronic check and
credit card processing networks. See an online
payments diagram
to see how it works.

The company adheres to strict industry standards for payment
processing, including:

128-bit Secure Sockets Layer (SSL)
technology for secure Internet Protocol (IP) transactions.

Industry leading encryption hardware and
software methods and security protocols to protect customer information.

Compliance with the Payment Card Industry
Data Security Standard (PCI DSS).

For additional information regarding the privacy of your
sensitive cardholder data, please read the Authorize.Net
Privacy Policy
.

Refund Policy

The Martha’s Vineyard Times, www.mvtimes.com and related Web sites insert classified advertisements in print and online venues as directed by our advertisers. If we make an error in processing a classified advertisement, for example if we fail to honor the schedule we have agreed to, we will refund your payment or substitute a new advertisement of equivalent value. Refunds will be made by crediting the credit cards used for the transaction unless the original transaction was paid for in cash.

We make every reasonable effort to help those placing advertisements assure accuracy and timeliness in the insertion of their classified advertising in our print and online products. Responsibility for the content, format and scheduling of classified advertising, however, lies with the advertiser and no refunds will be made for errors not under our control. Similarly, all claims, offers and information contained in classified advertisements are the responsibility of the advertiser.

Contract pricing effective January 2013 is non-refundable.

Shipping Policy

Because classified advertising is a product available only
in print, in The Martha’s Vineyard Times,
and online at www.mvtimes.com and related
Web sites, no shipping of goods or merchandise occurs.

How To Contact Us

For any questions or comments regarding our privacy or
security practices, you may contact using the following form: