Island Health Care, located in the triangle business district in Edgartown, is one of six community health centers in Southeastern Massachusetts awarded a grant to install a standardized telephone system intended to improve patient satisfaction and cut down on missed appointments.
The six health centers will share the state-of-the art telephone system, which should improve communication with patients, according to a press release. Among other features, the phone system will be able to send automated messages to remind patients of their appointments.
The six medical facilities collectively were awarded $825,000.
The grants are awarded by Partnership for Community Health, an initiative of Neighborhood Health Plan and Partners HealthCare in partnership with the Massachusetts League of Community Health Centers. The grants are intended to accelerate innovation in health care that can lower costs and improve patient care.
Island Health Care provides primary and urgent care medical service to adults. In addition to serving many summer visitors, the community health center provides primary medical care for more than 2,000 Vineyard residents.
