The Centers for Medicaid and Medicare Services (CMS) gave Martha’s Vineyard Hospital four out of five stars for patient experience in its latest quarterly report.
Cape Cod Hospital, Falmouth Hospital, and Massachusetts General Hospital each earned three stars.
“We’re really happy with our ranking,” Tim Walsh, hospital chief executive officer. “It reflects the hard work by the staff. We conduct our own survey, and I think the staff has embraced the effort to maintain a high standard of patient satisfaction.”
CMS updated its rankings on Oct. 8, which are based on patient responses to Hospital Consumer Assessment of Healthcare Providers and Systems surveys between Jan. 1 and Dec. 31 of 2014, according to a report in Healthcare Finance News magazine.
Patients receive these at the end of their care, and are asked to answer questions on the quality of the experience they received from each hospital. Poor scores can result lower reimbursement rates from Medicare under the government’s value-based purchasing program, the magazine reported.
CMS updates its database quarterly.
In its latest report, 207 hospitals earned five stars, 1,087 hospitals earned four stars, 1,531 earned three stars, 638 earned two stars and 102 hospitals earned just one star, according to the latest rankings.
More than 3,500 hospitals participated in the program.