To the Editor:
I went to pay my Vineyard Propane bill and noticed that they charged a statement processing fee of $6 per month. I thought this was illegal in Massachusetts. I called and asked if I could pay online and the company said no. This charge is ridiculous, since all statements are done every month and done by machine. It’s what they pay office staff to do. Anyone else having this done to them?
Have read horror stories on the Web where people have been charged a statement fee for their rent statement, in addition to the $100 rise in rent for the month.