According to a press release from the company, Eversource business and residential customers continue to pick up their phones and open their doors to find individuals on the other side claiming to be “representatives” or “partners” of Eversource. The company is warning customers to be cautious: Scammers are using aggressive marketing tactics to sell “discounted power” or threatening to turn off electricity unless an immediate payment is made. These “representatives” are not affiliated with Eversource in any capacity, and are most likely either scammers or third-party suppliers choosing to use deceptive marketing tactics.
Eversource urges anyone who believes they are a target of improper solicitation to please contact them directly at 800-592-2000 in Eastern Massachusetts. The company tracks these types of customer concerns, and reports them to state regulators.
Eversource.com provides more information on how to protect personal information and avoid becoming a victim of utility scams. Concerned customers can also report scams and fraudulent activity by calling the Massachusetts Attorney General’s Consumer Advocacy and Response Division Hotline at 617-727-8400.