Martha’s Vineyard Savings Bank takes top honors at 2018 Banking Choice Awards
From among all banks in the South Shore and Cape Cod and Islands regions, Martha’s Vineyard Savings Bank has won prestigious 2018 Banking Choice Awards in three out of four categories, according to a press release: first place in the category of “overall quality,” first place in the technology category, and third place in the category of customer service.
The Banking Choice Awards seek to identify and celebrate financial institutions that regularly go above and beyond in serving their customers. The awards — developed in conjunction with the Warren Group (publisher of trade magazine Banker and Tradesman) and Customer Experience Solutions (an organization that consults with banks to help them improve their customer experiences) — are the result of an unbiased survey comprised of approximately 10,000 interviews, 98,000 responses, and 1.5 million data points. Thirty-three finalists from across Massachusetts were recently invited to an awards dinner at Boston’s Omni Parker House, hosted by the Warren Group.
In accepting the award, James Anthony, president and chief executive officer of Martha’s Vineyard Savings Bank, credited the hard work and commitment of the bank’s employees for making the institution shine: “Our employees take great pride in Martha’s Vineyard Savings Bank being recognized as one of the top-rated banks in Massachusetts, providing an overall superior customer experience, low problem incidence, and the best solutions across all lines of our bank’s business. This would not have happened without our employees’ commitment to their craft. ‘Congratulations!’ to our employees and ‘Thank you!’ to the customers we serve.”
“Martha’s Vineyard Savings Bank has set the standard for serving their customers,” said Tim Warren, CEO of the Warren Group. “This award is a testament to their never-ending pursuit to set the bar for excellence in the Massachusetts banking community.”
For more information, visit mvbank.com or contact Patti Leighton, community relations director, at 774-310-2030 or via email at pleighton@mvbank.com.
Martha’s Vineyard Savings Bank first ‘Business Solutions’ event was a hit with local business owners According to a press release, Martha’s Vineyard Savings Bank’s first “Business Solutions” event was a ringing success. On Thursday, April 26, the bank invited a select group of business partners to a demonstration of their latest business and merchant card services. “What the crowd lacked in number they more, than made up for in intensity and interest in the new point-of-sale products, business online banking, and other services,” the release stated.
According to Jeanne Ogden, vice president, residential lender, “The night provided a great opportunity to catch up with business owners after a long winter and discuss their needs for the upcoming season. Business owners rely on a strong support system from their bank and merchant service carrier. To have the opportunity to showcase new products and offer customers the opportunity to meet our support team in person was extremely valuable.”
Business Solutions will be hosting an expanded event in October, so stay tuned for details.
Martha’s Vineyard Savings Bank awards $10,000 in first-quarter charitable fund giving
In keeping with its mission as a hometown bank committed to lending real support to the community, Martha’s Vineyard Savings Bank and its Charitable Fund recently donated $10,000 to seven local groups and organizations. According to a press release, the funded grants, representing a range of community needs, were announced at the first quarter meeting of MVSB Charitable Fund, held on March 16:
- Martha’s Vineyard Book Festival and Author Series
• Martha’s Vineyard Children’s Chorus
• Aquinnah Cultural Center
• Island Food Pantry
• National Alliance on Mental Illness CCI
• Island Grown Initiative
• Martha’s Vineyard Cancer Support Group
“We are proud to support organizations that make life better for so many,” community relations director Patti Leighton said. “Whether it’s the arts or healthcare, seniors or youth programs, the environment or housing, Martha’s Vineyard Savings Bank and Martha’s Vineyard Savings Bank Charitable Fund are invested in our community.”
The Martha’s Vineyard Savings Bank Charitable Fund awards grants four times a year, and considers requests from a wide variety of nonprofit organizations, including health and human service programs, youth and education initiatives, community and civic partnership programs, and the arts and culture. The deadline to apply for second quarter grants is May 21; they will be awarded at the Charitable Fund’s next meeting, on June 21.
Educators take note: At this time, the MVSB Charitable Fund is also accepting Educational Mini Grant applications from all Island teachers. Applications are available by contacting Patti Leighton at 774-310-2030 or pleighton@mvbank.com, or by calling the superintendent’s office at 508-693-2007.
The MVSB Charitable Fund is a donor-advised fund of the Permanent Endowment Fund for Martha’s Vineyard.
